FAQs

How do I measure my windows to determine my blind size?
Visit our How to Measure instructions page.

What is the difference in between inside and outside mount?
Inside mount, the blind is installed back and within the window jambs. (3/4” minimum depth needed and 2 ½” depth is best for inside mount installation)
Outside mount is mounted over the opening and would extend beyond the jambs out onto the wall.

What type of products do you carry?
We carry and stock only one blind. Mohawk, 2” Faux Wood Blind in the most popular color white. By stocking over 20,000, white, 2” faux wood blinds, we can leverage our buying power and pass the savings on to you.

Do you ship catalogs or brochures?
We will send you’re a free design kit which includes a 6” white color swatch, measuring instructions, measuring sheet , price sheet and fax order form. Go to Sample Page.

How do I install my Mohawk blinds?
Visit our How to Install instructions page.

What type of credit cards do you take?
We accept Visa, MasterCard, American Express and Discover Cards. You can also pay by money order or cashier check.

Do I pay sales tax on my blind order?
Since we are based in Florida, we collect 6% sales tax on all orders shipped to Florida addresses. 1Blinds.com will not impose a sales tax on orders that are delivered outside of the state of Florida unless such taxes are imposed on Internet sales by law.

When will I receive my Mohawk Blinds?
Your order will go into production within 6 hours upon placement of order and is usually shipped out within 24 to 48 hours. All orders are shipped UPS ground and will take 3-5 days after shipment to receive your blinds.
Delivery times given are estimates based on normal production and shipping times. Delivery times may vary depending on the product. The estimated delivery times include working days after our receipt of your completed order and exclude weekends, holidays and factory closing days. On occasions, there may also be delays caused by out-of-stock merchandise, inventory-taking, temporary factory overload, or other unforeseen problems. 1Blinds.com cannot be responsible for shipping delays caused by problems, which are beyond its reasonable control.
When your blinds are shipped we will email you with a UPS tracking number.

What if my blinds are damaged during shipping?
We'll take care of any damage incurred during shipping.
Inspect your merchandise as soon as you receive it and notify us immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us within 7 days of the date that the merchandise is delivered to you that the merchandise has been damaged in shipment or was made incorrectly, we will have the damaged merchandise either repaired or replaced at no cost to you. If you do not notify us that the merchandise has been damaged in shipment during this 14-day period, repairs or replacements cannot be made.

What if one of my blinds breaks?
We're here to help, just call us and ask for the Customer Service Department. We will fix it for free as long as you are the original purchaser of the blinds.

What is your return policy?
We sell custom made blinds fabricated to our customer’s specifications. For this reason orders are non-returnable.

What about your privacy policy?
We respect your privacy. All personal information you provide to us will remain absolutely confidential and be used solely to communicate with you.